Support
Start with the Knowledge Base — a plain-language guide to plans, timeline, dependencies, Hourly mode, Jira sync, and more. For a shorter technical overview, see the documentation.
support-preplanning@catandbulllab.app
We will do our best to reply within 5 business days.
Use Atlassian Support for:
- Billing, licenses, refunds, or Marketplace orders — Atlassian Support
- Jira account, login, or site security
If something is broken, include
- Your Jira site URL (e.g.
company.atlassian.net) - What you did, what you expected, what happened instead
- A screenshot if it helps (no passwords)